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Tag Archives: Shortcut keys

Shortcut Keys for Action calls

Before coming in to the subjected topic first let me talk about some scenarios (some close to real world scenarios) Occasionally My agents have to Search for a post code and find the location, What would you suggest ? Based on customer voice, my agents have to send an Escalation mail  to take up the…

January 4, 2017 in Action calls, Unified Service Desk, USD 2.2.

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Action call Actions Activity alert annotation notes Annotations Asynchronous attachments Azure App registration Azure Service Bus C# C# and Webapi Call custom action from Webapi Case Time Clear Replacement Parameters ClientId in Azure app registration Condition Configuration ConfigurationMigrationTool Connecting CRM WebAPI in Console Connect webapi from C Contact Validation copy paste CreateFromConnectionString CRM And Azure Serice Bus integration CRM V9 CRUD Operations Custom Actions Custom Control Customer Validation Custom Events Custom Hosted Control Custom Workflow Data Migration DataMigrationUtility Drag and Drop Files DragDrop files Dynamics 365 attachments entitycollection in custom action Events GetSessionSeconds GetSessionUsageInSeconds History Install Unified Service Desk Integration ITwoWayServiceEndpointPlugin Javascript Notes Notifications Pop up Project Template Queue QueueClient Replacement parameters REST Api SAS Authentication ScanForDataParameters Session Sharepoint Sharepoint Rest API Shortcut keys Step by step tabs Timer in USD Total session time TwoWay communication Unified Service Desk Unified Service Desk USD USD Configurations Webapi in Console application WebAPI with credentials WebAPI with fixed credentials Workflow Activity Xrm.WebAPI

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  • Unsaved CRM changes - Visual representation in USD
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  • Javascript in “Conditions” of Action calls & WNR
  • Clear replacement parameter when field is Cleared
  • Shortcut Keys for Action calls

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