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Tag Archives: Shortcut keys

Shortcut Keys for Action calls

Before coming in to the subjected topic first let me talk about some scenarios (some close to real world scenarios) Occasionally My agents have to Search for a post code and find the location, What would you suggest ? Based on customer voice, my agents have to send an Escalation mail  to take up the…

January 4, 2017 in Action calls, Unified Service Desk, USD 2.2.

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