Category: Installation

Create Custom hosted control in Unified Service Desk

Create a custom USD Hosted Control – Part 1

On By ansrikanthIn Custom Hosted Control, Installation, Unified Service Desk9 Comments

Hello Friends, This is mainly aimed for the beginners of USD "Developers" ( I mean the Coders 🙂 ). In this post I will try to show you all the detailed steps involved (starting from installation of project templates till deployment) and would like to take it up with a scenario. Scenario/Use Case : Agent should …

Continue reading Create a custom USD Hosted Control – Part 1

Unified Service Desk – My experiences Series – 1 (Step-by-Step installation of USD)

On By ansrikanthIn Installation, Scriptlets, Unified Service Desk2 Comments

There are 2 major components in Unified Service Desk (aka USD) set up. a) ServerEnd Installation b) Client installation. ServerEnd Installation: This basically installs couple of CRM Solutions (actually 3 solutions - UII Solution, USD Solution and USD Base customizations solution) which are required for USD to run at client side. These solutions will contain …

Continue reading Unified Service Desk – My experiences Series – 1 (Step-by-Step installation of USD)