Dispatcher Vs SafeDispatcher

Play safe – Use SafeDispatcher – Stop USD Crash

One of the better components that have been released as part of the USD 2.2.1 is ‘SafeDispatcher’. All these days, I hadn’t really given much care or thought to it, but now, after seeing the impact of it practically, I understand how important this component is for all custom hosted control developments. Hence, this blog …

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Custom Hosted Control in USD

Create Custom USD Control – Part 2 (Replacement parameters in C#)

This is the continuation to my previous post where I have explained how we will install the Visual studio templates for USD, Configuring the control and do a quick test on how the control looks in USD. In this post, I will try to explain how we can get and set the data from Replacement parameters and …

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Create Custom hosted control in Unified Service Desk

Create a custom USD Hosted Control – Part 1

Hello Friends, This is mainly aimed for the beginners of USD "Developers" ( I mean the Coders 🙂 ). In this post I will try to show you all the detailed steps involved (starting from installation of project templates till deployment) and would like to take it up with a scenario. Scenario/Use Case : Agent should …

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Copy-Paste attachments in to CRM via USD

Copy-paste to upload attachments automatically into CRM via USD

Have you ever wondered how many clicks you have to do to take a screenshot and upload as an attachment in CRM Notes? It would definitely be a minimum of 8 to 10 clicks to complete the full process. What if, if there is a way to do it with almost 0 clicks? Yes, In …

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