Create Custom hosted control in Unified Service Desk

Create a custom USD Hosted Control – Part 1

Hello Friends, This is mainly aimed for the beginners of USD "Developers" ( I mean the Coders 🙂 ). In this post I will try to show you all the detailed steps involved (starting from installation of project templates till deployment) and would like to take it up with a scenario. Scenario/Use Case : Agent should …

Continue reading Create a custom USD Hosted Control – Part 1

Transfer USD Configurations using ConfigurationMigration tool

One of the key problems/concerns we see after completing development of a USD implementation project is, how do we transfer the configuration data with out any hiccups to the next environment? This risk is a bit high if we are transferring configurations from Test to Live instance where it may not even possible to do …

Continue reading Transfer USD Configurations using ConfigurationMigration tool